Bronte Media

Knicks

November 7th, 2008

The good news is the team is 2-2 and Marbury and Curry are nowhere to be seen. The bad news is that James Dolan still owns the team and that looks like it wont change now.

AOL Meltdown: The Phoenix Dives

November 6th, 2008

AOL’s quarter is in and it’s not pretty: Display down 15% on its own properties, advertising on Platform A down 12% and search up 12%, most likely because no one at AOL can possibly screw up search more than they have: Google handles all of the ad sales.

Display disintegrating despite usage increases mean that effective CPMs are down across the board.

Remember how Platform A was going to save the division? Not anymore. Not only does it have lousy margins (Google’s TAC for comparison is now nearly 90% on average, which means it pays out 90 cents of every dollar it sells for partners), but now it’s business is also declining.

It wasn’t hard to see that this day would come. Here is what I wrote back in March of this year:

“In fact, Ad.com is probably one of the most successful acquisitions in the Internet industry period. Ironic, given that AOL itself is the most unsuccessful Internet acquisition of all time.

[But] There are two current news items that are at work within Platform A: The first and most important is that the University of Phoenix junked its exclusive agreement with Ad.com. Think that doesn’t matter? It was worth roughly $200m/year. That’s the bad news. The good news is that Ad.com can now work with other online education firms.”

The part about AOL working with online educations firms seems to have been a pipedream. At least so far. This is a note from the 10Q:

“The decline in Advertising revenues on the Third Party Network for the three months ended September 30, 2008 compared to the three months ended September 30, 2007 was primarily due to a decrease of $55 million due to a change in the relationship with a major customer of Platform-A Inc., partly offset by increased revenues of $29 million attributable to recent business acquisitions and other advertising growth of $7 million. Since January 1, 2008, this customer has been under no obligation to continue to do business with Platform-A Inc., and revenues associated with this relationship were $3 million for the three months ended September 30, 2008 compared to $58 million for the three months ended September 30, 2007.”

The major customer is the University of Phoenix. So they used to get $58m a quarter from them, and they managed to pick up $7m in new businesses across the board to offset it.

The Phoenix has risen. Or left. Or some other mixed metaphor.

Introducing Boomerater

November 5th, 2008

My good friend Rami has introduced his baby (boomer) into the world: Boomerater.com. The site is an advice network for boomers, focusing initially on three central decisions: where to retire to, what financial advisor to choose and travel and shopping ideas filtered for older citizens.

I own a miniscule percentage in the company and it is so incredibly satisfying to see the site now live, when the real work begins. I can’t wait.

The full press release is here.

Housevalues re-brands as Market Leader

November 5th, 2008

Most likely through my naivety I didn’t see any other folks pick up on the news that Housevalues has re-branded itself as Market Leader. Perhaps because the company is moving more into managed lead gen for agents and brokerages rather than simply helping consumers get an assessment on the value of their house or perhaps more cynically because the company had what has to be the 2008 stock symbol of the year: SOLD (they will soon trade under LEDR).

The company has largely been shielded from the stockmarket carnage for one simple reason: Investors gave up on the company long ago. See my previous post here. Housevalues continues to trade at roughly its cash balance. Their third quarter results were actually not that bad: They generated 700k in operational cash flow despite revenue falling by one third from the same period one year ago.

The company with its small dwindling revenues, low growth prospects and a public market that values its ongoing operations at zero clearly does not belong on the NASDAQ so it will be interesting to see what becomes of it. It has one huge strategic asset, >$60m in cash, when cash is precious. If it can wait long enough (2 years) it may be able to pick up Trulia or Zillow at a steal price if either misteps through the downturn and their investors decided to give up on either.

Closest to the Decision Point Wins

November 4th, 2008

One thing I have been pondering lately is the impact of a worsening economy on online advertising. The first conclusion is an easy one: A downturn will negatively impact online advertising. Any idiot who tells you otherwise is deluding themselves.

But like William Gibson said about the future, the hurt will not be evenly distributed. What I currently believe is that online media that captures a consumer closest to a decision (and by virtue helps the consumer make a decision) will fare better than ones that wont.

At the moment, current consensus seems to be that search will fare better and display will be hit hardest. But my problem with that is that it divides the Internet into two very broad categories: search and everything else (display).

What is a better framework for judging how different parts of display will fare? I have mostly seen by format (banner vs text vs video etc.) but again format is a very crude way of looking at things and does not correlate to gains and losses.

A better measure is some sort of behavioral index. With the consumer searching for ‘asbestos cancer lawyer’ on Google at index 100 to a group of High School girls chatting about life on Meebo at 0.

A little secret of portals is that a lot of inventory is actually communications in orientation. That is, email, IM and other types of social networking. During surges in online advertising earlier this decade, advertisers wanting to advertise on specific sections like Finance and Travel were forced to buy bundles of other inventory on the portal, which in most cases was mail.

While I believe that someone searching for mortgage in the morning will be valuable to reach during their email session in the afternoon, there is a great discount and we will see this being played out in the next few years. Also with surges of supply with inventory, marketers will be able to be more picky and be as close to that first search page view and in as close a context as that first mortgage page view.

Once this has been figured out, the tide will go out on Ad Networks and it will be revealed that a huge number of them have been swimming naked. However, there still will be a large black market of ad networks that know who to buy from for cheap and know who to sell to for more. But these are more sales agencies and wont attract venture capital.

The winners (as far as there can be winners in this market) will be directories and resource based content and the losers will be perishable content and communication services.

When I say resource based content, I mean content that is relevant for a period of greater than one week. Perishable content (like breaking news) is only relevant for less than one week.

Regarding ad-supported communications services, I believe that there will be a large reduction in current ones doing business, huge restructurings and new ones will be premised on very low expectations.

That is, Facebook and MySpace will endure a whole lot of hurt, and other social networks and web-based communications services will see their CPMs plummet even further. I expect MySpace and Facebook will become relatively large companies but the investment that each has received based upon the premise of steadily rising CPMs after figuring out behavioral targeting will fail.

We may see Facebook get attached to a portal so that in the next up turn advertisers who want to buy inventory on a finance section will be forced to pay $5cpms in buying large bundles of Facebook inventory just like they were with Yahoo Mail.

Other vertical social networks will become like online forums in the late nineties. There are a lot of great small businesses in each of them but none large enough to justify venture returns. Thus there will continue to exist wide and varied social networks but you will never hear of them again in mainstream press and jaded bloggers in 2011 will be writing of social networks as ‘failures’ only because some companies decided to take and some venture capitalists decided to give venture money.

I believe Ning will be like Jelsoft, makers of the vBulletin online forum software. It’s an 8 person company within the wider Internet Brands listed entity that sold 35,000 licenses for roughly $180 a pop in 2007. That is, a great little business that won’t be able to earn returns for the large amount of capital Ning has taken and the superstar management team they have there.

So basically if you have had the right expectations, nothing will change. But a lot of people will reset their expectations and that means a lot less capital being invested unfortunately.

And those ad-supported publishers nearer to helping a consumer make a decision on a product or service will fair better than those that entertain, are focused around short term news or help consumers communicate in new and more interesting way.

What’s Salable Will Get Sold

November 4th, 2008

One rule of the downturn for troubled companies is that whatever is salable will get sold. This rule runs contrary to logic as any rational human being would rather keep what’s working and get rid of what is not but they don’t call it a downturn for nothing.

Following up from my gloomy Newspaper post, Gawker reports on the New York Times shopping About.com.

The NY Times acquired About.com from Primedia for $410m in March of 2005. While many criticized the price, the acquisition has proven to be a fantastic one for the company. About.com will likely do over $100m in revenue this year and the economics of the business are glorious (margins of 50%+). So it’s not hard to see even in this down market how they could at least get their money back ($400m) and they have been exposed to the profits for the last three years.

Why is About.com a good business? Because it’s a ’second page’ company. What do I mean by second page? Although the content is fairly ordinary (so much so it is my girlfriend’s most hated site), it ranks superbly in Google and it wholly focuses on answering questions consumers have on their minds.

You could say About.com earns it’s revenue from ‘display advertising’ next to ‘news articles’ but it is more like a search business. The user is in a laser sharp mode of seeking an answer to their question and that means they are willing to transact for whatever product or service is involved and they are liberally more willing to click on advertising.

From an advertising point of view, this is multitudes more valuable than a reclusive billionaire reading the latest diarrhea diatribe from Paul Krugman. Such is the state of online advertising in 2008: you’d rather have a mid-western housewife looking to cook an egg than a gold-standard environment of demographics, journalism and flash banners.

It would be incredibly foolish of the New York Times to sell About.com. They should be wading deeper into the area and indeed, blurring the lines between the Times itself and the About.com model. Kind of like eHow and HowCast. But the reality is the most likely scenario is that they will sell. They are on their financial knees, wading in debt and must act to right the ship.

Until Newspapers are willing to completely transform themselves we will continue to see a death by a thousand strategic mistakes, which although are the ‘next logical move given the situation’ compound themselves into a future of oblivion.

What’s Next for Newspapers

October 27th, 2008

I’m incredibly interested to see what becomes of the New York Times. Blodget is on to something very interesting here.

The downturn will be incredibly destructive for newspaper companies. McClatchey are on their knees, Gannett are deeply wounded and the rest are fighting for their mere survival.

I will try to add to the discussion but I admit I have zero answers. One misplaced focus is on the concept of news being free online versus paid for in print.

This is completely false. The rise of the cost of newsprint has vastly outpaced subscription and cover prices in the last 50 years. Newspapers lose a huge amount of money in selling the printed product to subscribers and newstand buyers. The Internet enables them to more cost-efficiently deliver their core product and to do so to a wider audience.

The larger problem for newspapers is that classifieds and editorial have been de-coupled due to the Internet. Worse, Newspapers have by and large screwed up even having the two separate units.

Without the crutch of classifieds profit (used to be 40% of total revenue and 80%+ of profits), the business of news has been exposed to the clear light of day. And it’s not pretty.

The second problem is that advertisers do not place the same value on Internet advertising as they do to print advertising (I can see the argument for TV, but print being better than online? C’mon!).

In the current trajectory there are two miserable outcomes: Smaller, local newspapers becoming a retail-sales circular/weekly yellow-pages company or the storied institutions of journalism like the New York Times landing in the hands of sports franchise-buying set - being run to minimize losses and maximize status, influence and personal joy.

A few people have asked me what I would do if I was running a printed newspaper company. I have honestly answered them “I don’t know”. And that makes me more intrigued to find a solution. I keep, however, landing on the conclusion that the business of journalism has always had a pathetic business outlook and that the industry’s sugar daddy, classifieds advertising, has permanently bolted.

Lead Generation

October 27th, 2008

Excellent presentation at the TargusInfo Lead Quality Conference from the always excellent Jay Weintraub.

In the end, the consumer behavior is exactly the same: A person is looking to make a decision on a valuable product or service. Companies who are optimizing for the advertiser (lead generators) will always lose out to those who are optimizing for the consumer. Think Mint, Wesabe or Billshrink versus Lowermybills.com.

The existence of paid search will slow the transition, as it is such an incredibly efficient system for feeding the lead generation landscape. But by its very definition, arbitrage disappears over time.

The presentation:


You Give Leads A Bad Name

The Death of Yahoo International

October 24th, 2008

Yahoo’s Q3 was another nail in the coffin of mediocrity but upon closer inspection one thing is clear: The company is now being eaten up by Google overseas. Google ‘overseas’ is much more potent than Google US, having 80%-90%+ market share in almost all the major countries. And now it seems it is eating Yahoo’s lunch on ad-repping and/or Yahoo’s businesses overseas are completely disintegrating.

International was down 12% yoy, but US was up 7%. Yahoo currently has a 70%/30% revenue split of US vs international.

The always excellent Kara Swisher had a great interview with Jerry Yang yesterday in which this nugget was unveiled:

“International was hit much harder, although display still grew double-digits there in Q3.”

So assuming Jerry is right, then that means that Yahoo search completely bombed. And it would have to bomb alot since it is a smaller portion of international revenue than it is in the US where Yahoo is roughly 50/50.

The only reason I can think of is that Yahoo’s share has fallen into such obscurity that marketers haven’t even bothered to sign up to the service and load in their Google keyword lists (see MSN AdCenter in the US).

You mightn’t think that matters much but International is a faster growing portion of the total global pie and that won’t change at any stage in the future.

Quote of the Day

October 22nd, 2008

From a WSJ wrap on Yahoo’s Q3:

“Management is at least trying,” said Youssef Squali, an analyst with Jefferies & Co.”

Mr Squali is truly a master of faint praise.